Privacy Policy

Last updated: 4 July 2025

At Accountant Ready Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you provide
Business Information: Company name, ABN, business address, and financial information necessary for our services
Usage Data: Information about how you interact with our website and services
Communication Data: Records of our correspondence and interactions

How We Use Your Information

We use your information to:

Provide accounting, bookkeeping, and financial services
Communicate with you about our services and your account
Process payments and maintain accurate records
Comply with legal and regulatory requirements
Improve our services and customer experience
Send relevant updates and newsletters (with your consent)

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

Secure SSL encryption for data transmission
Regular security audits and updates
Limited access to personal information on a need-to-know basis
Secure data storage with reputable cloud service providers

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
With trusted service providers who assist us in operating our business (under strict confidentiality agreements)
To protect our rights, privacy, safety, or property

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Opt-out of marketing communications
Request deletion of your personal information (subject to legal requirements)
Lodge a complaint about our handling of your personal information

Cookies and Analytics

Our website uses cookies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. We use this data to:

Remember your preferences
Analyze website traffic and usage patterns
Improve our website functionality and user experience

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records are retained in accordance with Australian tax and business regulations (typically 5-7 years).

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@accountantreadyservices.com.au

Phone: (07) 4863 0503

Address: 116 Sydney Street, Mackay QLD 4740, Australia

This privacy policy is compliant with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).